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T & C Home Management offers ACH direct deposits and rent collection, monthly statements, 1099s and year-end statements, and lots of personal attention to your concerns and your property’s needs. We also offer online, real-time access to your statements, maintenance requests, and 24/7 owner support.
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Owner FAQs
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Q: How are potential tenants screened?
A: We conduct a thorough credit and background check on all applicants. We pull and carefully review their credit reports and score, we check them against court and felony records, the sex offender registry, prior eviction records, verify income and check references from prior rentals. We use our years of experience to present you with as much information as possible, as well as our own recommendations or opinions, to help you make an informed decision when selecting a tenant.
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Q: How quickly do you respond to repairs or emergencies at my property?
A: We maintain a 24 hour, 7 days a week phone line. We screen all tenant reports to determine if the issue is an emergency, or if it can be addressed during normal business hours. In addition, we will attempt to talk tenants through simple repairs over the phone, to save you a service call. Before ordering any non-emergency repair, we personally assess the problem to decide how best to solve the problem. We also assess the cause of the damage – if it’s the tenant’s fault, they pay the bill!
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